Free Plan FAQ

We’re making it easier for educators to experience more of what Smore can do by giving free users access to powerful Pro features that help newsletters look better, reach more families, and drive stronger engagement.

Starting on May 1, 2026, both current free account users and new users signing up for Smore will receive a 30-day Smore Pro trial at no cost.

During this trial, you’ll have full access to Smore Pro features so you can explore everything included in a paid plan before deciding whether to subscribe.

After the trial, you’ll be able to choose a paid plan if you’d like to continue using Smore with full editing access.

What’s included in the 30-day trial?

During your free trial, you’ll have access to all Smore Pro features, including:

• More design options: including additional backgrounds, logo uploads, and Canva integration
• Auto-translation into 130+ languages with one click. 
• Interactive tools like polls and events
• Enhanced analytics to track newsletter engagement

⚠️ During the free trial period: You can create 10 newsletters and can send up to 3,000 emails total during the 30-day trial. A paid Smore Pro plan includes 15,000 email sends per month.

What happens after the trial ends?

At the end of your 30-day trial, you’ll need to purchase a paid plan to continue creating and editing newsletters. 

Your account will have an in-product "countdown" to indicate when the trial period will end:

After the trial period ends, you will be notified via email and see that the period has ended in Smore:

If you don’t choose a plan, your account will move into a 90-day view-only period.

During this time:

• Your newsletters will remain live. 
• Your analytics will still be available. 
• You won’t be able to create new newsletters or edit existing ones

During the 90 days, you won’t be able to print or download your newsletters. Be sure to do so before your 30-day trial ends.

After the 90-day view-only period ends, your account and newsletters will be permanently deleted.

FAQ

Q: Will I get reminders before anything changes?

Yes! We’ll send reminder emails before:

1. Your 30-day trial ends 
2. Your account reaches its deletion date

That way, you’ll have time to decide what you’d like to do next.

Q: How much does a paid plan cost?

Paid plans start at $8.25/month when billed annually.

You can review plan options and upgrade anytime.

Q: Can I get a refund after purchasing?

Because the 30-day trial gives you full access before purchase, refunds are generally not offered after upgrading. If Smore ends up not being the right fit, you can: 

• Transfer your plan to another user
• Cancel your subscription to prevent renewal next year

Q: What happens to my newsletters if I don’t upgrade?

Your newsletters will remain live during the 90-day view-only period, but you will not be able to edit existing newsletters or create new ones. Once the 90-day period ends, your account and newsletters will be permanently deleted. Because no credit card is required to sign up for the free plan, you will not be charged automatically when the 30-day trial ends.